Shipping policy
Tactical Paws Shipping Policy
Last updated: September 9, 2026
Thank you for shopping with MerryGlow. We work with fulfillment partners to ship our products directly to customers. Please review the information below before placing your order.
Order Processing
Orders typically require 1–3 business days for processing before shipment.
During periods of high demand, holidays, product launches, or other unforeseen circumstances, processing may take slightly longer.
Once your order has shipped, you will receive a confirmation email containing your tracking information when available.
Estimated Delivery Times
After your order has been processed, estimated delivery times are:
United States: 7–15 business days
International: 10–25 business days
These are estimates rather than guaranteed delivery dates. Customs processing, carrier delays, severe weather, holidays, or other circumstances outside our control may affect delivery times.
Tracking Your Order
When tracking information is available, it will be sent to the email address provided at checkout.
Please allow a few business days after receiving your shipping confirmation for tracking information to begin updating. In some cases, carriers may not scan a package immediately.
Multiple Packages
We work with fulfillment partners, so orders containing multiple products may occasionally arrive in separate packages or at different times.
You will not be charged additional shipping fees because an order is divided into multiple shipments.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your address, contact us at gabrius.ecom@gmail.com as soon as possible.
We will try to update the address before fulfillment begins, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Lost, Delayed or Missing Packages
If your tracking information shows no meaningful updates for an extended period or you believe your package has been lost, please contact us at gabrius.ecom@gmail.com.
We will review the shipment and work with our fulfillment partner or carrier to determine the appropriate next step.
If tracking shows an order as delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and contact the carrier. You can also contact us for assistance.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, customs charges, or other fees imposed by the destination country.
Unless otherwise stated at checkout, customers are responsible for any applicable import charges.
Pre-Orders
If a product is clearly marked as a pre-order, its processing and shipping timeline may differ from our standard shipping times.
Any estimated fulfillment information displayed on the product page should be reviewed before placing a pre-order.
Returns & Refunds
We offer a 30-day return period. Please see our Return & Refund Policy for complete eligibility requirements and instructions.
Do not return a product to the address printed on the shipping package without contacting us first. Our fulfillment and return locations may be different.
To start a return, contact gabrius.ecom@gmail.com.
Contact Us
Questions about your shipment or order can be sent to:
Tactical Paws
Email: gabrius.ecom@gmail.com